SHIPPING POLICY, CUSTOMS DUTIES AND LOCAL TAXES

We ship internationally from Bahrain.

For delivery in America, Asia, Middle-East and Africa, we use FEDEX.
Shipping should take 4 to 5 business days after receiving the confirmation of the dispatching of the order.
The shipping cost depends on the destination: America and Asia 25$;  Middle-East 19$, Africa 40$. 

For delivery in Europe and Australia, you have the choice between:
Option 1 - Express Mail Service
Average delivery delay is 1-2 weeks after receiving the confirmation of the dispatching of the order.
But exceptionnally, delays can occur in transit, so it's possible to take up to 5 week.
The shipping cost is 19$.
Option 2 - Fedex
Shipping should take 4 to 5 business days after receiving the confirmation of the dispatching of the order.
The shipping cost is 25$.

Customs duties, local taxes, or import duties may be due.
The tariffs and taxes related to the delivery of an item are not billed by, nor part of our responsibility,
but are dependent on and borne by you.
Check the rules and regulations of your country for importing goods,
so that you can take account of any customs charges you will be required to pay.

PACKAGING

Each order will be wrapped in a Tiny-Om Box and securely sent in a gift wooden box.
Please let us know if you would like for us to incorporate a hand-written card with your words to the recipient of the parcel.

packaging


RETURN POLICY

Customers happiness is our priority, so Tiny-Om accepts returns for refund within 2 weeks of receipt.

The return shipping costs will be at your charge.

All returns must be undamaged and in like new condition.

Before sending any return please contact us at virginie.tinyom@gmail.com,
as returns will not be processed without prior approval. 

Due to their personalized nature, custom orders can not be returned or refunded.

TINYOM GUARANTEE

If you have any problem with your jewellery within a year of purchase, don’t hesitate to contact us by email.
We will have it repaired and returned to you.
Return shipping and new postal fees to resend the piece will be paid by the customer.


GOODS, PRICING AND AVAILABILITY


We draw the customer’s attention to the fact that the photographs showing our products may turn out to be slightly different from reality
due to the client’s screen settings and the lighting when the photos were taken.

Our jewellery is made by hand at Al Zain Jewellery workshops in Bahrain.
We try to have in stock all the pieces displayed on the web-site.
However, it can happen that the pieces the customer wishes to purchase is out of stock
even if it is metionned as available on the website.
In such a case, the delivery times may vary from 3 to 5 weeks.

We will notify you by way of email when your goods are to be dispatched to you.
The message will contain details of estimated delivery times
in addition to any reasons for a delay in the delivery of the Goods purchased by you.


SIZE

The most accurate way is to have your finger measured by a jeweller using a ring sizer

To measure your finger, you can also use a tape measure.
Measure the circumference of your finger in mm. This measurement corresponds to the size of the ring. 

 

Ring size & ring circunference in mm

Ring diameter in mm

44

14,01

45

14,33

46

14,65

47

14,97

48

15,29

49

15,61

50

15,92

51

16,24

52

16,56

53

16,88

54

17,20

55

17,52

56

17,83

57

18,15

                  

Ring size & ring circunference in mm

Ring diameter in mm

58

18,47

59

18,79

60

19,11

61

19,43

62

19,75

63

20,06

64

20,38

65

20,7

66

21,02

67

21,34

68

21,66

69

21,97

70

22,29

71

22,61

   

As every finger on each hand is a slightly different size,
the ring you choose should be for the intended finger.
If you are hesitating between two sizes, choose the larger size.


CONTACT

For any information or claims, you can contact me :

By phone :  +973 39194692

Via email, at the address virginie.tinyom@gmail.com.

Virginie Design SPC
Almoayyed Tower,
21st & 22nd Floor
Seef District
Manama
5856 Bahrain